[print] Omni Tech - Contact Support

----- Original Message ----- 
From: "Gene Kuemmerlein" <gkuemmerlein@mpccorp.com>
To: "Shashank Khanvilkar" <shashank@mia.ece.uic.edu>
Sent: Thursday, February 19, 2004 8:37 AM
Subject: RE: Omni Tech - Contact Support


Good morning,

Thank you for confirming that the monitor is OK, it would appear that
the motherboard is having video problem.  

I searched Intel for the driver that you have installed (6.14.10.3691)
and I found out that this is a Windows 2000/XP driver used with an Intel
D865GVHC motherboard, I will need the system serial number to confirm
this, but I am confident that your system, if it has an 865 chipset, has
the Intel D865GLC motherboard installed. Please go to the add/remove
programs applet and remove the video driver software (if any), make sure
that the driver is removed from the device manager, let the system
reboot if it wants to, then install the correct driver that you can
download from here.
http://developer.intel.com/design/motherbd/lc/lc_drive.htm

If you need any assistance, please call me at 800/523-3304 ext. 60421

Thanks, Gene




-----Original Message-----
From: Shashank Khanvilkar [mailto:shashank@mia.ece.uic.edu] 
Sent: Wednesday, February 18, 2004 3:42 PM
To: Gene Kuemmerlein
Subject: Re: Omni Tech - Contact Support



> Hi Shashank,
>
> This monitor has a Premium Resolution of 1280 x 1024 @ 75Hz, any other
> resolutions may look distorted. Right click on the desktop and make
sure
> that the settings are correct. The video driver should be OK and
should

The settings are 1280 x 1024
Refresh Rate: 75 Hz.

> allow you to adjust the resolution correctly. If this does not improve
> the display, try to move the monitor to another system, if the display
> improves, the problem might be with the on board video, if the problem
> persists, we will need to send a replacement monitor.


I just moved it to another system and it appears that the flicker has
gone..
As you have asaid above, the monitor is good but the on-board video may
be a
problem.

Please let me know what should I do about the on-board video problem.
Thanks
Shashank



>
> Thanks, Gene
>
>
> Features include:
> -17 inch viewable LCD Display
> -400:1 contrast ratio
> -250 cd/m brightness
> -+60|/-60| Horz. / +45|/-70| Vert. viewing angle
> -Analog RGB interface
> -EnergyStar compliant
> -46W max power consumption
> -*Max/Premium Resolution of 1280 x 1024 @ 75Hz
> -Onscreen Display Controls
> -Integrated speakers
> -Headphone jack that can also be used to drive external speakers.
> -VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI) 100mm
> spacing standard.
>
> *Note: While all displays will do resolutions of 640 x 480, 800 x 600
> and up to their prime resolution listed above, they do so by using
> smoothing algorithms that reduce the crispness of the picture. This is
> standard for flat panel technology and we do not recommend extended
use
> at anything other than the prime resolution listed above.
>
> Customer images do not need to be updated to use this product.
>
>
>
>
> -----Original Message-----
> From: shashank@mia.ece.uic.edu [mailto:shashank@mia.ece.uic.edu]
> Sent: Wednesday, February 18, 2004 9:33 AM
> To: Web Operations
> Subject: Omni Tech - Contact Support
>
>
>
> Name: Shashank Khanvilkar
>
> Company: University of Illinois At chicago
> City and State: Chicago, IL
> Phone: 312 413 5499
> Email Address: shashank@mia.ece.uic.edu
>
> Serial Number: shashank@mia.ece.uic.edu
>
> Message: Hi,
> I have just received this system. It came with a 17" flat panel
display
> (Model #: F17E, S/N: 34701096LE 05).
> The INtel 82865G graphics controller driver is versioned 6.14.10.3691
> (released: 10/8/03)
>
> I see squiggles (the fonts have subtle shaking effect and dark lines
> seem
> to appear randomly) on this monitor which is very irritating to the
> eyes.
> Could you please let me know what I need to do to get rid of this.
>
> Regards
> Shashank
>
>
>
>
>
>
>
>